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Common Issues
Common Issues
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You are not allowed to use this Roblox Account
Your account has been Disabled
Invalid Cookie
Common Issues
Common Issues
Below is a list of common errors to help you understand the reasons behind them and their solutions.
You are not allowed to use this Roblox Account
The selected Roblox account is under the age of 13. Roblox restricts users under 13 from authorizing their accounts with third-party applications, including Panora.
Your account has been Disabled
Your account has been disabled or suspended by Panora due to a violation of our Terms of Service or because your account is on a blacklist.
If you believe this was a mistake, you can appeal your account status by visiting
app.panora.cc/account
.
Invalid Cookie
The provided Roblox account cookie is either invalid or expired.
This issue typically occurs when the cookie has expired (e.g., after logging out) or if an incorrect cookie was entered.
Learn how to retrieve a valid Roblox account cookie by reading our
Cookie Configuration Docs
.
Still facing issues? Contact our Support Team via
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.
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Responses are generated using AI and may contain mistakes.